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Customer ServiceA Wealth of Insight: The World's Best Luxury Hoteliers on Leadership, Management, and the Future of 5-Star Hospitality cover
THE BOOKSHELF · English

A Wealth of Insight: The World's Best Luxury Hoteliers on Leadership, Management, and the Future of 5-Star Hospitality

By Derek Lewis
In A Wealth of Insight, more than thirty-five of the world's best luxury hoteliers share exactly what it takes to lead and manage some of the most legendary hotels and resorts. Each executive profile includes bite-size insights, stunning photography and real-life examples on recruiting, culture, technology, marketing, branding, personalization, authenticity, anticipation, design, partnerships and more. Hoteliers also detail the most significant trends impacting the sector today, and how those trends will shape the future of luxury hospitality. The sheer scale and scope of this effort-to distill industry wisdom across two dozen countries-is un
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About this book

In A Wealth of Insight, more than thirty-five of the world's best luxury hoteliers share exactly what it takes to lead and manage some of the most legendary hotels and resorts. Each executive profile includes bite-size insights, stunning photography and real-life examples on recruiting, culture, technology, marketing, branding, personalization, authenticity, anticipation, design, partnerships and more. Hoteliers also detail the most significant trends impacting the sector today, and how those trends will shape the future of luxury hospitality. The sheer scale and scope of this effort-to distill industry wisdom across two dozen countries-is unprecedented. For aspiring and current general managers of luxury hotels, for hospitality executives in search of a practical guide on how best to deliver a world-class guest experience, and for the modern luxury traveler eager to go behind the scenes, A Wealth of Insight is the holy grail of five-star leadership and management. Rahim B. Kanani is a leadership, luxury, travel and dining contributor to a number of global publications, and has interviewed more than 600 of the world's foremost executives and innovators on leadership, management and creativity. His first book, A Wealth of Insight: The World's Best Luxury Hoteliers on Leadership, Management, and the Future of 5-Star Hospitality (2018), was critically-acclaimed by leading hospitality schools and industry executives as required reading for current and aspiring luxury hotel managers. His second book, A Wealth of Insight: The World's Best Chefs on Creativity, Leadership and Perfection (Spring 2019), profiles nearly 45 culinary icons who have collectively amassed nearly 100 Michelin stars, and who regularly appear atop the World's 50 Best Restaurants, La Liste, James Beard and other international rankings and awards. Contact: www.rahimkanani.com.

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