THE BOOKSHELF · EnglishUnassailable: Tiny Tweaks That Create an Unbeatable Advantage in Your Sales and Marketing
By Richard EveristThe world of sales and marketing is changing rapidly. Customers are taking a self-serve approach to purchasing - avoiding salespeople, and doing their own research online before making their own decisions. Because of this, your marketing assets (especially your website) are now the primary sales-generation tool for your business, and your salespeople are quickly becoming a helpdesk to support your marketing. For nearly two decades, businesses like Amazon have recognised this - and have been fine-tuning their marketing. As a result, Amazon is nearly 7x more e ective at making sales than the typical ecommerce website! If you're n
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